Returns
Our policy lasts 7 days. If 7 days have gone by since your paid DP-AMC charges then
unfortunately we can’t offer you a refund.
To be eligible for a return, your request must come to us within 7days of payment.
However please note that the refund amount will be net of taxes , esign charges
, service charge and all charges which have been paid to the third parties and are
non-refundable. To complete your return, we require your Trading code/ BO-Id/ PAN
number or the welcome email sent by us to you.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify
you that we have received your returned item. We will also notify you of the approval
or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically
be applied to your credit card or original method of payment, within a certain amount
of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund
is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please
contact us at
customercare@iseindia.com
The decision of ISS management on acceptance or rejection of refund request is final.
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