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Overview |
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DP Charges |
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DOs AND DON'Ts |
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Application Forms |
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Collection Centers |
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Enquiry |
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ISS Branches Contact Details |
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BO Grievances |
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Links |
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FAQs |
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ISS DP Circular |
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| Overview |
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- ISS Enterprise Limited (Erstwhile: ISE Securities & Services Limited) has registered with Securities and Exchange Board of India (SEBI) as a Depository Participant vide its Registration No: IN-DP-CDSL 392-2018
- For offering DP services of Central Depository Services (India) Ltd (CDSL) ISS Depository participant (DP) Services reach out to intermediaries
and investors at industry – leading prices.
- The full suite of DP services are offer during online software,
accessible through multiple connectivity modes-leased lines VSATs and internet.
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| Rate Structure of ISS-DP for Regular Demat Account |
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| Depository Services Offered by ISS DP |
Collection Center Clients (CC) / Walk in Clients. |
| Account opening charge |
NIL |
Annual Maintenance charges
Individual Account
Corporate Account
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Rs. 300/-
Rs. 1000/- (Rs. 500/- Payable to CDSL as their Charges)
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| Custody Charges |
Nil |
KYC Registration Agency(KRA)
a) Upload of KYC Data
b) Download of KYC |
RS.45/-
RS.45/- |
| Dematerialisation |
Rs.6/- Per Certificate + Courier Charges of Rs.30/- |
| Demat rejection |
Rs.20/- Per DRF + Courier Charges of Rs. 30/- |
| Rematerialisation |
Rs.15/- Per Every 100 Shares or part thereof Or Rs.15/- Per Certificate Whichever is higher |
| Transaction (Debit) |
| Rs.15/- for CC Clients |
Rs. 18/- for Walk in Clients |
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| Transaction (Credit) |
Nil |
| Failed Transaction |
Nil |
| Pledge Creation |
Rs.24/- Per Transaction |
| Pledge Creation Confirmation |
Rs.24/- Per Transaction |
| Pledge Closure |
Rs.24/- Per Transaction |
| Pledge Closure Confirmation |
Rs.24/- Per Transaction |
| Pledge Invocation |
Rs.50/- Per Transaction |
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Notes :
- At the time of Opening Regular Demat Account, Annual Maintenance Charges (AMC) will be levied upfront on monthly pro-rata basis for the first financial year. Thereafter AMC for the next financial year shall be levied upfront in the month of April in each financial year. In the event of closure of the demat account or shifting the demat account from one DP to another, the AMC collected upfront on annual basis shall be refunded for the balance of the quarters.
- For regular account Adhoc/Non –periodic statement request: Rs. 25/- per request up to 10 pages. Every additional 5 pages or a portion thereof will be charged at Rs. 5/- plus courier charges.
- Any Modification in Beneficiary Owner (s) (BO) account / Communication to BO, a minimum charges of Rs. 15/- or actual courier / postal charges whichever is higher will be collected.
- BO has to at all time maintain Rs. 500 credit balance in the demat account for availing Electronic access to securities Information and Execution of Secured Transactions (easiest) facility.
- All Charges will be collected upfront. BO are requested to maintain sufficient credit balance in demat account in order to avoid non execution of delivery instruction slip(s) (DIS) / any other instruction (s)
- Actual courier / postal charges will be collected for any communication sent to Non Resident Indian (NRI) BO.
- Any service not covered above will be charged separately.
- ISS reserves the right to change the rates from time to time by giving one month notice.
- Service Tax will be charged in addition to the above mentioned rates.
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| I/ We agree to the above terms and conditions. |
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| 1st Holder sign. |
2nd Holder sign. |
3rd Holder sign. |
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| Rate Structure of ISS-DP for Basic Services Demat Account (BSDA) |
| Depository Services Offered by ISS DP |
Collection Center Clients (CC) / Walk in Clients. |
| Account opening charge |
NIL |
Annual Maintenance charges
Individual Account |
No AMC up to holding value Rs. 2,00,000
If the value of holding exceeds Rs. 2,00,000 at any date, AMC and charges applicable to regular accounts, applicable from that date. |
| Custody Charges |
Nil |
KYC Registration Agency(KRA)
c) Upload of KYC Data
d) Download of KYC |
RS.45/-
RS.45/- |
| Dematerialisation |
Rs.6/- per Certificate + Courier Charges of Rs.30/- |
| Demat rejection |
Rs.20/- Per DRF + Courier Charges of Rs. 30/- |
| Rematerialisation |
Rs.15/- Per Every 100 Shares or part thereof Or Rs.15/-
Per Certificate Whichever is higher |
| Transaction (Debit) |
RS. 75/- |
| Transaction (Credit) |
Nil |
| Failed Transaction |
Nil |
| Pledge Creation |
Rs.24/- Per Transaction |
| Pledge Creation Confirmation |
Rs.24/- Per Transaction |
| Pledge Closure |
Rs.24/- Per Transaction |
| Pledge Closure Confirmation |
Rs.24/- Per Transaction |
| Pledge Invocation |
Rs.50/- Per Transaction |
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| 1) Eligibility criteria :- |
| - BSDA applicable to Individual account(s) only. |
| - The account holder shall have only one demat account as first holder across all depositories. |
| - Value of securities shall not exceed Rs. 200000/- at any point of time. |
| - The account holder shall mandatorily register for SMS alerts. |
| 2) Value of Holding:- Shall be determined on the basis of daily closing price or NAV of securities or units of mutual funds. If the value of holding in such BSDA exceeds the prescribed criteria on any date, ISS DP would levy charges as applicable to regular demat account. |
| 3) Holding –cum-Transaction Statements:- Demat account holder has to furnish his/ her email_id to receive electronic statements from ISS DP/ for availing easi facility of CDSL. Electronic statement will be provided at free of cost. The transaction statement at the end of the each quarter will be sent in case of transactions during the quarter. If there are no transactions in a quarter, no statement would be sent. One annual physical statement would be sent free of cost for nil holding and nil transaction accounts. |
| 4) Charges for additional statements:- Electronic statements would be provided free of cost. However, physical statements would be charged Rs. 25/- Per Statement. |
| 5) Eligible accountholders:- may opt for converting their existing demat account into BSDA account. |
| 6) Beneficiary Owner(s) (BO) opting for BSDA:- account shall submit to ISS-DP a Declaration in the prescribed format along with BSDA TARIFF Sheet duly signed by all holder(s). |
| 7) BSDA account holder(s) have to maintain credit balance of Rs. 300 /- in their demat account at all time. |
| 8) AMC wherever applicable,would be levied upfront. In the event of closure of the demat account or shifting the demat account from one DP to another, the AMC collected upfront shall be refunded for the balance of quarters. |
| 9) Any Modification in BO account / communication to BO minimum charges of Rs. 15/- or actual courier / postage will be collected. |
| 10) Any service not covered above will be charged separately. |
| 11) ISS reserves the right to change the rates from time to time by giving one month notice. |
| 12) Service tax will be charged in addition to the above mentioned rates. |
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| I/ We agree to the above terms and conditions. |
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| 1st Holder sign. |
2nd Holder sign. |
3rd Holder sign. |
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DO's
- Register for CDSL’s internet based facility ‘easi’ to monitor your demat account yourself. Contact your DP for details.
- Register for CDSL’s SMS Alert facility – SMART and obtain alerts for any debits or credits due to a corporate action ,in your demat account.
- Accept the DIS book from your DP only if each slip has been pre-printed with a serial number along with your demat account number and keep it in safe custody.
- Always mention the details like ISIN, number of securities accurately. In case of any queries, please contact your DP or broker.
- Ensure that all demat account holder(s) sign on the DIS.
- Please strike out the any blank space on the slip.
- Cancellations or corrections on the DIS should be initialed or signed by all the account holder(s).
- Submit the DIS ahead of the delivery date for all type of market transactions. DIS can be issued with a future execution date.
- Intimate any change of address or change in bank account details to your DP immediately.
- Check the investor service record of the issuer company with your DP before deciding to send certificates for demat. The list of companies whose demat request are pending is published at www.cdslindia.com.
- Before sending securities for demat, record the distinctive numbers of the securities sent.
- Before granting Power of Attorney (PoA) to anyone, to operate your demat account, carefully examine the scope & implications of powers being granted.
- PoA is not mandatory for opening a demat account.
- The demat account has a nomination facility and it is advisable to appoint a nominee, in case of sole account holders.
- Ensure that, both, your holding and transaction statements are received periodically as instructed to your DP. You are entitled to receive a transaction statement every month if you have any transactions and once a quarter if there have been no transactions in your account.
- Check your demat account statement on receipt. In case you notice any unauthorized debits or credits, contact your DP for clarification. If not resolved, you may contact CDSL Investor Grievance Dept., Mr. Durgesh Gurav, Central Depository Services (India) Ltd., Marathon Futurex, A Wing, 25th floor, Mafatlal Mills Compound N M Joshi Marg , Lower Parel ( E) Mumbai – 400013 , Phone :022 2305-8658 email- complaints@cdslindia.com
DON'Ts
- Do not leave your instruction slip book with anyone else.
- Do not sign blank DIS as it is equivalent to a bearer cheque.
- Avoid over-writing, cancellations, misspellings, changing of the name and quantity of securities.
We request you to meticulously follow the above instructions, to avoid any problem in operation of your demat account.
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| Application Form |
Download |
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| 1.CKYC FORM |
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| 2. Know Your Client (KYC) Non-Individual |
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| 3. Know Your Client (KYC) Non-Individual Annexure |
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| 4. Annexure-2.1 Demat Account Opening Form for Individual |
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| 5.Annexure 2.2 Addl Form for opening a Demat Account for Non-Individuals |
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| 6. Nomination Form |
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| 7. Account Modification Deletion Request Form |
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| 8. Basic Services Demat Account (BSDA) Option format |
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| 9. SMS Registration Form |
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| 10. ISS UBO |
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| Collection Centers |
Download |
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| Sr.No |
Caption |
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| 1 |
PMLA AWARENESS FOR BENEFICIARY OWNERS |
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COIMBATORE
ISS Enterprise Ltd (Erstwhile: ISE Securities & Services Ltd)
No: 223,1st floor, Vijay Enclave, TV Sami Road (East),
R.S.Puram, Coimbatore - 641002,
Tamil Nadu.
Mobile No.- 9994444472
Tel. No.- 0422-4395938, 4395663;
Fax No.- 0422-4395664
E-mail ID – srocbe@iseindia.com
(Branch Incharge: Mr. Umashankar.T)
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NEW DELHI
ISS Enterprise Limited [Erstwhile: ISE Securities & Services Limited]
409, 4th floor, 16/11, R.D. Chamber,
Arya Samaj Road, Karol Bagh,
New Delhi - 110005
Mobile No.- 9311410777
Tel. No.- 011-45064732
Fax No.- 011-28750889
E-mail ID – santoshkr@iseindia.com
(Branch Incharge: Mr. Santosh Kumar)
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KOLKATA
ISS Enterprise Limited [Erstwhile: ISE Securities & Services Limited]
403, Mukti Chambers, 4, Clive Row
Kolkata - 700 001 (WEST BENGAL)
Mobile No.- 9372805610,9372805611,9372805612
Tel. No.- 033-64596348
Fax No.- 033-22313393
E-mail ID – adminkol@iseindia.com
iseero@iseindia.com
(Branch Incharge: Mr. Koushik Saha)
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PATNA
ISS Enterprise Limited [Erstwhile: ISE Securities & Services Limited]
803, Ashiana Plaza, Budh Marg,
Patna - 800 001 (BIHAR)
Mobile No.- 9334174675
Tel. No.- 0612-3206198
Fax No.- 0612-2206494
E-mail ID – iseptnbr@iseindia.com
(Branch Incharge: Mr. Nageswar Kumar Tiwary)
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GUWAHATI
ISS Enterprise Limited [Erstwhile: ISE Securities & Services Limited]
Shine Tower, 3rd Floor, Room No. 3B,
Arya Chowk,Rehabari,
Guwahati - 781 008 (ASSAM)
Mobile No.- 9435013512
Tel. No.- 0361-2736137
E-mail ID – nabakrishnak@iseindia.com
(Branch Incharge: Mr. Nabakrishna Kalita)
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| Investor Grievances Status |
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| For Investor Grievance email to : ig@iseindia.com |
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A depository can be compared to a bank. A depository holds securities (like shares,
debentures, bonds, Government Securities, units etc.) of investors in electronic form.
Besides holding securities, a depository also provides services related to transactions
in securities.
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| 2) How can I avail the service of a depository ? |
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A depository interfaces with the investors through its agents called Depository Participants (DPs).
If an investor wants to avail the services offered by the depository, the investor has to open an
account with a DP. This is similar to opening an account with any branch of a bank in order to
utilise the bank's services. Suggestions on how to select a DP are given in Section IV.
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| 3) What are the benefits of participation in a depository ? |
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The benefits of participation in a depository are :
- Immediate transfer of securities;
- No stamp duty on transfer of securities;
- Elimination of risks associated with physical certificates such as bad delivery , fake securities , etc.;
- Reduction in paperwork involved in transfer of securities;
- Reduction in transaction cost;
- Nomination facility;
- Change in address recorded with DP gets registered electronically with all companies in which investor holds securities eliminating the need to correspond with each of them separately;
- Transmission of securities is done by DP eliminating correspondence with companies;
- Convenient method of consolidation of folios/accounts;
- Holding investments in equity, debt instruments and Government securities in a single account; Automatic credit into demat account, of shares, arising out of split/consolidation/merger etc.
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| 4) What are the facilities offered by NSDL/CDSL ? |
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NSDL/CDSL offers following facilities :
- Dematerialisation i.e., converting physical certificates to electronic form;
- Rematerialisation i.e., conversion of securities in demat form into physical certificates;
- Facilitating repurchase / redemption of units of mutual funds;
- Electronic settlement of trades in stock exchanges connected to NSDL/CDSL;
- Pledging/hypothecation of dematerialised securities against loan;
- Electronic credit of securities allotted in public issues, rights issue;
- Receipt of non-cash corporate benefits such as bonus, in electronic form;
- Freezing of demat accounts, so that the debits from the account are not permitted;
- Nomination facility for demat accounts;
- Services related to change of address;
- Effecting transmission of securities;
Other facilities viz. holding debt instruments in the same account, availing stock lending/borrowing facility, etc.
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| 5) You mentioned that I would have to open an account with a DP if I want to participate in the depository. Who is a DP ? |
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CDSL/NSDL provides its services to investors through its agents called depository participants (DPs).
These agents are appointed by CDSL/NSDL with the approval of SEBI. According to SEBI regulations,
amongst others, three categories of entities i.e. Banks, Financial Institutions and Members of Stock
Exchanges [brokers] registered with SEBI can become DPs.
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| 6) How do I select a DP ? |
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You can select your DP to open a demat account just like you select a bank for opening a savings account. Some of the important factors for selection of a DP can be :
- Convenience - Proximity to your office/residence, business hours.
- Comfort - Reputation of the DP, past association with the organisation, whether the DP is in a position to give the specific service you may need ?
- Cost - The service charges levied by DP and the service standards
In order to obtain the complete list of DP locations and their comparative charge structure, you may log on
to www.nsdl.co.in or else you may write to NSDL for the same
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| 7) Whether all the DPs are same ? |
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All the DPs are appointed subject to fulfilment of uniform requirements of SEBI ( Depositories and Participants)
Regulations, 1996 and requirements of CDSL/NSDL. However, the type of services offered and the service standards
may differ among various DPs. For example, a DP branch having direct connectivity with the main office having
depository set-up may be in a position to execute instructions faster.
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| 8) What should I do when I want to open an account with a DP ? |
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You can approach any DP of your choice and fill up an account opening form. At the time of opening an account, you have to sign an agreement
with DP in a CDSL/NSDL prescribed standard agreement, which details your and your DPs rights and duties. All investors have to submit
following proof of identity and proof of address along with the prescribed account opening form
- Proof of Identity : Your signature and photograph must be authenticated by an existing demat account holder with the same DP or by your bank . Alternatively, you can submit a copy of Passport, Voters Id Card, Driving License or PAN card with photograph.
- Proof of Address : You can submit a copy of Passport, Voters Id Card, Driving License or PAN card with photograph, ration card or bank passbook as proof of address.
- Passport-size photograph.
You must remember to take original documents to the DP for verification. You should remember to obtain a copy of the
agreement and schedule of charges for your future reference.
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| 9) Can I open more than one account with the same DP ? |
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Yes. You can open more than one account with the same DP. There is no restriction on
the number of accounts you can open with a DP
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| 10) Am I restricted to having account with only one DP ? |
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No. There are no restrictions on the number of DPs you can open accounts with. Just as you can have savings
or current accounts with more than one bank, you can open accounts with more than one DP.
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| 11) Do I have to keep any minimum balance of securities in my account with my DP ? |
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No. The depository has not prescribed any minimum balance. You can have zero balance in your account.
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| 12) Can I open a single account for securities owned in different ownership patterns such as securities owned individually and securities owned along-with my wife ? |
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No. The demat account must be opened in the same ownership pattern in which the securities are held in the physical form. e. g.
if one share certificate is in your individual name and another certificate is jointly held in your and your wife's name , two
different accounts would have to be opened.
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| 13) What do I do if I have physical certificates with the same combination of names, but the sequence of names is different. i.e. some certificates with husband as first holder and wife as second holder and other set of certificates with wife as first holder and husband as the second holder ? |
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In this case you may open only one account with husband and wife as the account holders and lodge the security certificates with different
order of names for dematerialisation in the same account. You will fill-up an additional form called " Transposition cum Demat" form. This
would help you to effect change in the order of names as well as dematerialise the securities.
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| 14) Can someone else operate my account on my behalf on the basis of a power of attorney ? |
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Yes. If you authorise any person to operate your account by executing a power of
attorney and submit it to your DP, that person can operate the account on your behalf.
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| 15) Why should I give my bank account details at the time of account opening ? |
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It is for protection of your interest. Your bank account number will be mentioned on the
interest or dividend warrant, you are entitled to, so that such warrant cannot be encashed by
any one else. Further, a DP cannot open the account if bank account number is not given
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| 16) Can I change details of my bank account ? |
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Yes. Since in the depository system monetary benefits on your security balances are
paid as per the bank account details provided by you at the time of account opening ,
you must ensure that any subsequent change in bank account details is informed to your depository participant.
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| 17) What is 'Standing Instruction' given in the account opening form ? |
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In a bank account, credit to the account is given only when a 'paying in' slip is
submitted together with cash/cheque. Similarly, in a depository account 'Receipt in'
form has to be submitted to receive securities in the account. However, for the
convenience of investors, facility of 'standing instruction' is given. If you say 'Yes'
for standing instruction, you need not submit 'Receipt in' slip everytime you buy securities.
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| 18) Can I operate a joint account on "either or survivor" basis just like a bank account ? |
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No. The demat account cannot be operated on "either or survivor" basis like the bank account.
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| 19) Can I add or delete names of accountholders (second or third accountholder) after opening the account ? |
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No. Names of the accountholders for a depository account cannot be changed. If you want to change name or add / delete
an accountholder, you need to open a new account in the desired holding pattern (names) and transfer the securities to
the newly opened account. The old account may be closed.
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| 20) What should I do if my address is changed ? Do I need to write to each company separately ? |
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In case your address is changed, you only need to inform the new address to your DP(s).
When DP enters the new address in the depository computer system, it will be automatically
conveyed to all companies in which you hold shares.
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| 21) Can I close my demat account with one DP and transfer all securities to my account with another DP ? |
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Yes. You can submit account closure request to your DP in prescribed form. Your DP
will transfer all your securities, as per your instruction, and close your demat account.
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| 22) What would be the charges for account closure and securities transfer due to account closing ? |
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The charges would be as per the schedule of charges of your DP, agreed by you at the time of account opening or any subsequent changes therein
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| Circular Form |
Download |
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| MANDATORY UPDATION OF CERTAIN ATTRIBUTES OF KYC BEFORE JUNE 01, 2021 |
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